Job Title : Virtual Assistant for a Cleaning Company

JobID : TARJJH

Industry : Professional Cleaning

Location : PH

Hours : EST Business Hours

Pay rate : $5-$6/hr

Target Start : As soon as possible

About the Client:

The client’s cleaning business is a growing enterprise dedicated to providing top-notch cleaning services to its clients. The business is focused on maintaining high standards and client satisfaction. The client is seeking a proactive and friendly Virtual Assistant to join the team, streamline operations, enhance customer service, and manage essential administrative tasks.

Responsibilities:

• Cleaner Recruitment: Assist with hiring and interviewing cleaners, ensuring candidates meet business standards.
• Booking Management: Schedule and manage client bookings using the company’s chosen CRM and scheduling tools.
• Customer Service: Respond to client inquiries, resolve issues, and provide exceptional service via phone, email, and chat.
• Administrative Support: Handle various administrative tasks, including data entry, reporting, and document management.
• CRM Utilization: Support the implementation and use of a CRM (e.g., Go High Level or Tidy Track) to manage client interactions and lead organization.

Qualifications

• Proven experience as a Virtual Assistant or in a similar administrative role.
• Excellent communication skills with a friendly and professional demeanor.
• Strong organizational and multitasking abilities.
• Proficient in tools like Google Workspace (Docs, Sheets, Gmail), scheduling software, and CRMs (preferred but not mandatory).
• Ability to work independently and maintain attention to detail.
• Experience in the cleaning industry is a plus but not required.