C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"
Job Title : Customer Service Representative/Marketing
JobID : EMIROM
Industry : Short Term Rentals
Location : LATAM
Hours : CST Business Hours/with flexibility
Pay rate : $6-$/hr
Target Start : ASAP
About the Client:
A premier short-term vacation rental company specializing in managing luxury and adventure-style properties across Wisconsin. With a portfolio of 20 unique rentals designed for large groups, DoorCo offers unforgettable stays featuring amenities like game rooms, kayaks, and movie theaters. The company is dedicated to delivering exceptional guest experiences through top-tier service and innovative property management.
Responsibilities:
Role Responsibilities
- Guest Communications
- Manage inquiries and reservations through Airbnb, VRBO, property management software, email, and phone.
- Provide excellent customer service by addressing guest concerns and ensuring smooth stays.
- Social Media Management
- Create and schedule engaging posts on platforms such as Facebook, Instagram, and Pinterest.
- Leverage Canva to design high-quality social media graphics.
- Administrative Support
- Analyze guest data from our CRM system (OwnerRez) to improve services and outreach.
- Assist with day-to-day administrative tasks to support the team.
Qualifications
- Fluent in English with excellent written and verbal communication skills.
- Experience in short-term rentals, hospitality, or a similar customer-facing role is preferred.
- Familiarity with CRM systems, Airbnb, and VRBO platforms is a plus.
- Basic design skills and proficiency in Canva for content creation.
- Availability to work flexible hours, including nights and weekends, as scheduled.
- Comfortable with phone calls and multi-channel communication.
Preferred Candidate Profile
- Candidates from Latin America with strong hospitality experience are encouraged to apply.
- Organized, proactive, and capable of working independently.