C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.


" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"


Job Title : Appointment Setter - Healthcare

Job ID : HENSTF

Industry : Healthcare

Location : LATAM

Hours : Monday-Friday, 8:00AM - 05:00PM or 9:00AM - 06:00PM EST

Pay rate : $1500/month

Target Start : At least December 2nd

About the Role: We are seeking a proactive and experienced Bilingual Virtual Appointment Setter to join a busy chiropractic office. The ideal candidate will be fluent in both English and Spanish, with a strong background in appointment scheduling, especially in the healthcare or chiropractic field. You will be responsible for making 100+ outbound calls daily to potential patients and leads, ensuring high booking rates and patient show-ups.

Key Responsibilities:

  • Make 100+ outbound calls daily to book appointments for chiropractic services.
  • Manage and update the appointment calendar, scheduling patients efficiently.
  • Confirm and send reminders for scheduled appointments to reduce no-show rates.
  • Handle patient inquiries, resolve appointment issues, and provide basic information about chiropractic services.
  • Utilize CRM tools to track leads, appointments, and follow-ups.
  • Maintain a high level of professionalism and customer service in all interactions.

Qualifications:

  • Bilingual: Fluent in English and Spanish (written and spoken).
  • Experience: Previous experience in appointment setting, preferably in a chiropractic or healthcare setting.
  • Strong understanding of chiropractic terminology and patient needs.
  • Excellent phone communication skills with a focus on engaging potential patients.
  • Proficient in using CRM software for lead management and appointment scheduling.
  • Ability to handle objections, build rapport, and close on appointment bookings.
  • Detail-oriented, organized, and able to manage time effectively in a remote work environment.