C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"
Job Title : Appointment Setter - Healthcare
Job ID : HENSTF
Industry : Healthcare
Location : LATAM
Hours : Monday-Friday, 8:00AM - 05:00PM or 9:00AM - 06:00PM EST
Pay rate : $1500/month
Target Start : At least December 2nd
About the Role: We are seeking a proactive and experienced Bilingual Virtual Appointment Setter to join a busy chiropractic office. The ideal candidate will be fluent in both English and Spanish, with a strong background in appointment scheduling, especially in the healthcare or chiropractic field. You will be responsible for making 100+ outbound calls daily to potential patients and leads, ensuring high booking rates and patient show-ups.
Key Responsibilities:
- Make 100+ outbound calls daily to book appointments for chiropractic services.
- Manage and update the appointment calendar, scheduling patients efficiently.
- Confirm and send reminders for scheduled appointments to reduce no-show rates.
- Handle patient inquiries, resolve appointment issues, and provide basic information about chiropractic services.
- Utilize CRM tools to track leads, appointments, and follow-ups.
- Maintain a high level of professionalism and customer service in all interactions.
Qualifications:
- Bilingual: Fluent in English and Spanish (written and spoken).
- Experience: Previous experience in appointment setting, preferably in a chiropractic or healthcare setting.
- Strong understanding of chiropractic terminology and patient needs.
- Excellent phone communication skills with a focus on engaging potential patients.
- Proficient in using CRM software for lead management and appointment scheduling.
- Ability to handle objections, build rapport, and close on appointment bookings.
- Detail-oriented, organized, and able to manage time effectively in a remote work environment.