Inside Out

    C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.


    " PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"


    Job Title : Cold Caller & Lead Gen

    Job ID : HISANA

    Industry : Gutter Services

    Location : LATAM

    Hours : Friday to Tuesday, 9 AM - 5 PM PST

    Pay rate : $5 to $5.50/hour

    Target Start : December 1st week

    About the role:

    We are seeking a proactive and tech-savvy Virtual Assistant from Latin America to assist with cold calling, appointment setting, and lead follow-up. This position requires excellent communication skills, a strong work ethic, and an "owner" mentality. You will be responsible for managing client communications and following up on leads sourced through various third-party platforms.

    Key Responsibilities

    • Cold Calling & Lead Generation: Conduct outbound calls to prospective clients for the gutter installation division.
    • Appointment Setting: Schedule appointments and manage client follow-ups effectively.
    • Lead Follow-Up: Engage with potential clients via phone calls and text messages, ensuring timely responses and excellent service.
    • Client Communication: Maintain clear and professional communication with clients, addressing inquiries and providing information about services.
    • CRM & Tools Management: Utilize CRM tools and platforms like Angie's List, Thumbtack, Yelp, EverConnect, Elocal, QuickBooks, and ServiceBridge.
    • Technical Support: Handle calls and texts using Dialpad, and ensure secure access via VPN.



    Tools & Platforms

    • Lead Sources: Angie's List, Thumbtack, Yelp, EverConnect, Elocal
    • Communication: Dialpad (for calls/texts), Microsoft Outlook, Teams
    • Data Management: OneDrive, Excel, QuickBooks
    • Project Management: ServiceBridge
    • Security Requirements: VPN access for secure connection to US-based websites

    Candidate Requirements

    • Language Skills: Fluent English speaker; Spanish fluency is a plus.
    • Experience: Cold calling or sales experience preferred but not required.
    • Tech-Savvy: Quick learner with the ability to navigate multiple software platforms.


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