Job Title : Dental Admin Coordinator

Job ID : GEOJUL

Industry : Dentistry

Location : PH

Hours : Monday to Friday, 08:00 AM - 5:00 PM EST

Pay rate : $700-$1,000/month, depending on experience and qualifications.

Target Start : December 2nd week

About the Client:

The client is a premier dental practice located in Ardmore, PA, offering comprehensive dental care services with a focus on patient comfort and personalized treatment. With a commitment to excellence, they cater to a diverse range of dental needs, from routine check-ups to advanced restorative procedures. The practice prides itself on creating a welcoming environment, using the latest technology to ensure high-quality care for every patient.

Key Responsibilities

• Phone Support:
  • Answer incoming calls with a warm and pleasant demeanor.
  • Assist patients with general inquiries about the dental office, services, and scheduling.
  • Rebook and reschedule appointments as needed.
  • Coordinate x-ray requests and patient follow-ups.
• Appointment Scheduling:
  • Efficiently manage the practice’s calendar, booking appointments, and handling cancellations.
  • Minimize missed opportunities by promptly addressing calls and scheduling new patient visits.
• Insurance Coordination:
  • Gather and verify insurance information from patients.
  • Assist in explaining insurance coverage and processing claims inquiries.
• Administrative Support:
  • Digitize paper charts and assist with the transition to electronic medical records.
  • Manage email communications and follow up on patient requests.
  • Provide support with data entry and other backend tasks as needed.

Key Requirements

• Fluent in English with excellent verbal communication skills and a friendly, empathetic tone.
• Strong phone skills and experience handling a high volume of calls in a professional manner.
• Experience in a dental setting is preferred but not required.
• Knowledge of dental insurance processes is a plus.
• Ability to manage time effectively and handle multiple tasks simultaneously.
• Tech-savvy, with proficiency in practice management software (training provided).
• Organized, detail-oriented, and proactive in identifying and solving issues.