Job Title : Front-End Virtual Assistant

JobID : JOJOHN

Industry : Inspection

Location : Remote-LATAM

Hours : Monday-Friday, 09:00AM to 6:00PM EST, w/ 1 hour lunch break

Pay rate : $700-$1000/month

Target Start : At least 11/11

About the Client:
The client is an innovative leader in environmental services, specializing in mold inspection, remediation, and air quality testing. Their mission is to provide residential and commercial properties with healthier environments through cutting-edge technology and expert services. With a commitment to thorough inspections and customized solutions, the client ensures that properties meet the highest environmental safety standards. Their team is dedicated to delivering reliable, fast, and professional services to improve the well-being of their clients.

Job Overview:
The Front-End Virtual Assistant will be responsible for managing phone communication, scheduling appointments, and data entry into the inspection reporting system. This role requires strong customer service skills, attention to detail, and proofreading abilities.

Key Responsibilities:

  • Answer and manage phone calls during business hours in a professional manner.
  • Schedule appointments and manage the client’s calendar.
  • Perform accurate data entry into the inspection reporting software.
  • Proofread inspection reports to ensure they are error-free.
  • Provide administrative support for daily operational tasks as needed.

Qualifications:

  • Strong customer service and communication skills.
  • Ability to handle multiple tasks and stay organized.
  • Experience in data entry and scheduling.
  • High attention to detail, especially in proofreading reports.
  • Light accent preferred, with candidates from Latin America being ideal.
  • Fluent in English (both written and spoken).

Preferred Experience:

  • Previous experience as a Virtual Assistant or in a similar administrative role.
  • Familiarity with inspection reporting software is a plus.