C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.


" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"

Job Title : Part-time Appointment Setter/Virtual Assistant

JobID : DAVJUL

Industry : Sports

Location : LATAM

Hours : Monday-Friday, 10:00am - 02:00pm PST

Pay rate : $600-$1000/month + potential commission

Target Start : January 2nd-3rd week

About the Client:

The client is a martial arts school dedicated to providing high-quality training for family. They focus on creating a positive and supportive environment that helps students build confidence, discipline, and physical fitness. With a commitment to personalized instruction, the client strives to create lasting relationships with students and their families while fostering an inclusive community.

About the Role:
Part-time Bilingual Virtual Assistant (Spanish/English) to help manage outbound calls, follow up with leads, and set appointments. This role will focus on improving lead-to-appointment conversion and increasing the show-up rate for scheduled appointments. The ideal candidate will be comfortable connecting with parents (mainly moms), with a professional yet casual communication style.

Key Responsibilities:

• Make outbound calls to leads and potential clients
• Follow up on leads to nurture relationships and drive appointments
• Send appointment reminders to parents to increase attendance
• Provide excellent customer service with a professional yet approachable demeanor
• Meet or exceed targets for lead-to-appointment conversion (current goal: 50%) and show-up rate (current goal: 50-60%)
• Maintain accurate records of leads and appointments

Qualifications:

• Bilingual in Spanish and English (fluent in both)
• Previous experience in customer service, telemarketing, or virtual assistance preferred
• Excellent verbal and written communication skills

• Ability to connect quickly with parents, especially moms of children aged 4-12
• Strong organizational skills and ability to manage multiple tasks
• Comfortable working remotely and using digital tools for communication and record-keeping
• Ability to work independently and follow processes